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Strange bug with the shipping method

lumingerie's picture
Posted August 18th, 2008 by lumingerie

Background: We have a HTML message template that we use for printing receipts for our customers. We have 2 possible shipping methods, here Method A and Method B.

Possible bug: Wosbee shows on the shop admin page that the customer has chosen method B. But when I print out the receipt method A is printed - and this is the actual shipping method customer chose. So admin page on wosbee showed the wrong method, but printed the right one.

I noticed this today, when a customer had chosen shipping method A for her order and I printed out the receipt. Then customer contacted us and wanted to change the shipping method. I started printing a new receipt, when I noticed the original receipt was actually already showing the shipping method B, which was the one the customer wanted the method to be changed to. I've never noticed this happening before and I'm pretty much I am not going mad or something. (Or maybe our printer is psycic and already knew customer was going to change the shipping method... maybe I should call X-files instead of reporting this on the forum :P)

- Mervi / Lumingerie

‹ Place a tracking code on the main page, but not on the /PublishedService page Variables in other receivers fields ›

Hi, thanks for reporting

irinav's picture
On August 20th, 2008 irinav said:

Hi,

thanks for reporting possible bug.

Did this happen only once? What variables do you use on HTML message templates?
I have the same right shipping method everywhere: on the wosbee order page, on the message template, in emails..
even after shipping method changing everything works fine.
Any additional information can help us to check if this is a bug or not )

--Irina

Bug or not?

lumingerie's picture
On August 22nd, 2008 lumingerie said:

I've noticed this happening only once.

The variable used for printing the chosen delivery method is $order_delivery_method$.

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Mervi / Lumingerie - online lingerie shop for big boobed women - alusasuverkkokauppa kurvikkaille naisille

Hi, thanks for the

irinav's picture
On August 25th, 2008 irinav said:

Hi,

thanks for the additional info, but, unfortunately, can not repeat this bug, too less information for deciding if this is a bug or not.
I can assume that If this happened only once, probably this can be for example some problem with client remembering his order(or something else similar).

But if you will notice such kind of bug again, please write again in this topic with description of whet steps you have done to repeat this bug.

Thanks a lot,
Irina