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Customer information not printing anymore after editing B-to-C, Default Order Notification (for merchant)

Posted August 5th, 2008 by paxes

None of the customer information such as address is printing any more, The only thing i added to the template was Options ...................... $item_options$, $item_price$
Any ideas anyone?

********************************************************************************
Date.......................... $order_creation_day$.$order_creation_month$.$order_creation_year$ $order_creation_hour$:$order_creation_minute$
Reference number.............. $order_reference_numer$
Order number.................. $order_id$
Payment method................ $order_payment_method$

Customer information:
$question_first_name$: $order_answer_first_name$
$question_name$: $order_answer_name$
$question_street$: $order_answer_street$
$question_postal_code$: $order_answer_postal_code$
$question_city$: $order_answer_city$
$question_country$: $order_answer_country$
$question_phone$: $order_answer_phone$
$question_gsm$: $order_answer_gsm$
$question_fax$: $order_answer_fax$
$question_email$: $order_answer_email$
$question_direct_marketing$: $order_answer_direct_marketing$}

********************************************************************************
#block order_basket
Item code..................... $item_code$
Options ...................... $item_options$, $item_price$
Product name.................. $product_name$
Quantity...................... $quantity$
Price (including VAT)......... $price$
VAT........................... $vat$ %
Total (including VAT)......... $total$
--------------------------------------------------------------------------------
#endblock

Payment costs (including VAT): $order_payment_cost$
Delivery costs (including VAT): $order_delivery_cost$
Total (including VAT): $order_total$

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Customer information not printing anymore after editing B-to-C,

roman's picture
On August 7th, 2008 roman said:

Hi. I tried, all prints. Go please Orders->Settings->Message Templates->Modify (B-to-C, Default Order Notification (for merchant)).

Check all settings in plain text:

Customer information settings:

Customer information:
$question_first_name$: $order_answer_first_name$
$question_name$: $order_answer_name$
$question_street$: $order_answer_street$
$question_postal_code$: $order_answer_postal_code$
$question_city$: $order_answer_city$
$question_country$: $order_answer_country$
$question_phone$: $order_answer_phone$
$question_gsm$: $order_answer_gsm$
$question_fax$: $order_answer_fax$
$question_email$: $order_answer_email$
$question_direct_marketing$: $order_answer_direct_marketing$

Options settings:

#block order_basket
Item code..................... $item_code$
Options ...................... $item_options$, $item_price$
Product name.................. $product_name$
Quantity...................... $quantity$
Price (including VAT)......... $price$
VAT........................... $vat$ %
Total (including VAT)......... $total$
--------------------------------------------------------------------------------
#endblock

Check all settings in html text:

Customer information settings:

<tr>
<td width="25%">$question_first_name$</td>
<td>$order_answer_first_name$</td>
</tr>
<tr>
<td>$question_name$</td>
<td>$order_answer_name$</td>
</tr>
<tr>
<td>$question_street$</td>
<td>$order_answer_street$</td>
</tr>
<tr>
<td>$question_postal_code$</td>
<td>$order_answer_postal_code$</td>
</tr>
<tr>
<td>$question_city$</td>
<td>$order_answer_city$</td>
</tr>
<tr>
<td>$question_country$</td>
<td>$order_answer_country$</td>
</tr>
<tr>
<td>$question_phone$</td>
<td>$order_answer_phone$</td>
</tr>
<tr>
<td>$question_gsm$<td>
<td>$order_answer_gsm$</td>
</tr>
<tr>
<td>$question_fax$</td>
<td>$order_answer_fax$</td>
</tr>
<tr>
<td>$question_email$</td>
<td>$order_answer_email$</td>

<tr>
<td>$question_direct_marketing$</td>
<td>$order_answer_direct_marketing$</td>
</tr>

Options settings:

<tr>
<td>Options</td>
<td>$item_options$, $item_price$</td>
</tr>

Best regards,
Roman

I found the problem to be

On August 9th, 2008 paxes said:

I found the problem to be with the format of the htlm coding, I think its working ok now.